Program Renewal
From: Order Summaries -- Program Renewal

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The Program Renewal form letter is a Microsoft Word template. It is located in the MailMerge subdirectory of the installation directory, e.g. "C:\Sat Tracker\MailMerge\ProgramRenewal.dot".

You will need to enter your company name, and make any changes you think are necessary to the program renewal template prior to using it.

The customer information is placed at 'bookmarks' in the program renewal template. The bookmarks correspond to fields in the following manner:

Bookmark Name	Data Source
FirstAndLast	The first name and last name from the Customer Form.
Address	Street1 from the Customer Form.
CityStateZip	The city, state, and zip from the Customer Form.
Phone	Phone1 from the Customer Form.
Program Table	This table is built by the Sat Tracker program; it consists of all programming up for renewal.
TotalCost	This value is calculated by the program; it is the sum of all programming costs.

Do the following to see the bookmarks:

• Launch Microsoft word. NOTE: if you try to open a .dot (template) file by double clicking on it from the Windows Explorer, Microsoft Word creates a new document based on the template; it does not open the template itself.
• Open the program renewal template using the "File:Open" command.
• From the 'Insert' menu, select 'Bookmark'

Although you can change the text of the program renewal, unfortunately you cannot change the bookmarks without making changes to the program code.